Living room with polished timber floorboards and a fireplace

FAQ

Your questions, answered

Straight answers to the questions we're asked most. Can't find yours? Give us a call.

General questions

What does Northern Property Solutions do?

Northern Property Solutions is a Northern Beaches based company, in Mona Vale, that helps customers renovate, clean, style and ultimately increase the value of their homes. Services include indoor and outdoor painting, property styling, electrical work, flooring, cabinetry and wardrobes, kitchen renovations, landscaping and gardening, pressure cleaning, roof maintenance, window washing, masonry, excavation, house washing, rubbish removal, deceased estates, end of lease cleaning and strata maintenance.

How can you help me sell my home for more?

A well presented home is more desirable to buyers than one that looks tired. Northern Property Solutions recommends and carries out the changes that make the biggest difference for the money, typically fresh neutral paint, new flooring, a clean exterior, a tidy garden and professional styling, so your property stands out on auction day.

What areas do you service?

We are based in Mona Vale and work across Sydney's Northern Beaches, from Palm Beach to Manly, including Avalon Beach, Newport, Warriewood, Narrabeen, Collaroy, Dee Why, Frenchs Forest and Belrose, as well as the North Shore and the Central Coast, including Gosford, Woy Woy, Umina Beach, Terrigal, Erina and Wyong.

Do you service the Central Coast?

Yes. Northern Property Solutions provides pre-sale preparation, property styling, painting, cleaning, house washing, maintenance and strata services on the Central Coast, including Gosford, Woy Woy, Umina Beach, Ettalong Beach, Avoca Beach, Terrigal, Erina, The Entrance and Wyong. Call 0403 621 345 for a free quote.

Do you offer free quotes?

Yes. Quotes from Northern Property Solutions are free and without obligation. Small jobs can often be quoted over the phone on 0403 621 345; for larger jobs we come out, look at the property and give you a clear price.

Can one company really handle all of the work?

Yes, that is the point of Northern Property Solutions. Instead of coordinating painters, cleaners, gardeners, electricians and rubbish removal separately, you deal with one team that plans the work in the right order and keeps it on schedule.

Do you offer ongoing property maintenance?

Yes. We offer regular and one-off maintenance. Our most popular ongoing services are gardening, window washing, pressure cleaning, gutter cleaning and house washing, booked on a schedule or whenever you need them.

Are you insured?

Yes. Northern Property Solutions is fully insured, with full private indemnity insurance of $20,000,000 coverage, and is a Pegasus member.

Do you work with real estate agents, landlords and strata managers?

Yes. We regularly prepare properties for sale and lease, handle end of lease cleans for tenants and landlords, and provide building, cleaning and grounds maintenance for Northern Beaches strata bodies.

Are your cleaning products safe for children and pets?

We use environmentally friendly detergents for window cleaning and house washing, and pressure cleaning usually needs no chemicals at all. Where tough stains need a cleaning product, we choose environmentally friendly options.

How do I get started?

Call 0403 621 345 or send an enquiry through the contact page with the services you are interested in. Our team will get back to you, usually within 24 hours, to talk through the job and arrange a quote.

Indoor Painting

What colour should I paint my house before selling?

Generally, neutral colours that everyone will enjoy are the best bet when painting a property that is about to hit the market. Bright colours, colours of an acquired taste, or too many colours can put buyers off. Northern Property Solutions can help you choose colours that work towards a better sale price.

How do you prepare surfaces before painting?

Northern Property Solutions thoroughly preps every surface before the first coat, removing contaminants such as dust and mould so the paint goes onto a clean base for a perfect, long-lasting finish.

Is Northern Property Solutions insured for painting?

Yes. Northern Property Solutions is fully insured and uses only the best quality paints for indoor painting on the Northern Beaches.

Property Styling

What is property styling?

Property styling, also known as home staging, presents a home for sale with neutral colours and furniture that appeal to most tastes, so potential buyers can visualise the property as their own. Northern Property Solutions provides affordable property styling across Sydney's Northern Beaches.

Why should you get your property styled?

A well styled property gives buyers the "wow" factor when they first walk in, photographs better for online listings, stands out from similar homes on the market and can help the property sell quicker and for a better price.

Can you supply furniture for an empty home?

Yes. Northern Property Solutions has contacts in the furniture rental industry and gets great rates on couches, desks, beds, tables, artworks and more to style your home for sale.

Electrical Work

What electrical work is done before selling a house?

Pre-sale electrical work often includes an inspection of the current electrical systems, replacing or updating light fittings, switches and power outlets, and servicing connections to appliances such as ovens and stoves. Northern Property Solutions' qualified electricians handle this across the Northern Beaches.

Do you do emergency electrical work?

Yes. Northern Property Solutions electricians are on standby for emergency electrical work, including urgent out of hours work where there is a significant risk to the safety of tenants, home owners or the public.

Do you install hard-wired smoke alarms?

Yes. Smoke alarm hard wiring and testing is one of Northern Property Solutions' electrical services, along with safety inspections, lighting, rewiring, switchboard updates and ceiling fans.

Flooring

What is the most cost effective timber flooring?

Laminate or engineered floorboards, a "floating" floor laid over a concrete slab or existing surface, are generally the most cost effective way to add timber flooring. They are very durable and snap together. Northern Property Solutions installs laminate and hardwood floors on the Northern Beaches.

Is your flooring work warranted?

Yes. All Northern Property Solutions flooring work is warranted. The length of the warranty period varies depending on the style of flooring selected.

Will tiles be noisy for neighbours downstairs?

With modern underlay, Northern Property Solutions can ensure neighbours or family downstairs won't hear the pitter patter of footsteps on tiled floors.

Cabinetry & Wardrobes

Do you build walk-in wardrobes?

Yes. Northern Property Solutions builds both walk-in and standard built-in wardrobes. You can leave the layout to us, or work with one of our cabinet makers to customise it.

Can cabinetry be done on a budget?

Yes. Where budget is the main concern, Northern Property Solutions uses flat pack wardrobe and cabinetry kits to keep costs to a minimum while still providing a robust, quality result. Bespoke cabinetry is also available.

Kitchen Renovations

What is the cheapest way to update a kitchen before selling?

Simply changing the handles, and possibly the doors, updates the style of an older kitchen. It is often effective when the kitchen is good quality but features an older design. Northern Property Solutions also installs flat pack kitchens as a cost effective middle option.

How much does a kitchen renovation cost?

Northern Property Solutions quotes every kitchen renovation on a case by case basis, because customer needs and kitchen styles vary. The price depends on budget, practicality and styling: a refresh, a flat pack kitchen or a custom kitchen. Call 0403 621 345 for a free quote.

Landscaping & Gardening

What landscaping services do you offer?

Northern Property Solutions offers landscape architecture (design), landscape construction (paths, walls, retaining walls, fencing, block work, paving, tiling, decks, pergolas and gazebos) and landscape gardening (mowing, planting, pruning, mulching and feeding) on the Northern Beaches.

Does landscaping help sell a house?

Yes. A beautiful garden or entertaining space is often the cherry on the cake for buyers, and with alfresco dining so popular, a functional outdoor space helps buyers picture themselves relaxing and entertaining there.

Pressure Cleaning

What is pressure cleaning?

Pressure cleaning is the use of high pressure water to clean dirty surfaces. It removes built-up grime, dirt, mud, leaf stains, moss, chewing gum and dust. Northern Property Solutions uses a combination of hot and cold pressure washing on the Northern Beaches.

Will pressure cleaning damage my surface?

If a pressure cleaner is used incorrectly it can damage less durable surfaces, which is why it is important to use an experienced professional. All Northern Property Solutions team members undergo specific training to get the best results.

What surfaces can be pressure cleaned?

Any durable, hard surface, including concrete, brickwork, masonry, tiles, pavers, roof tiles and metal sheeting. Customers commonly have driveways, footpaths, roof tiles, retaining walls, pool surrounds and even tennis courts pressure cleaned.

Do you use chemicals when pressure cleaning?

Generally chemicals are not needed. For particularly tough stains, Northern Property Solutions uses environmentally friendly detergents.

Roof Maintenance

What roof repairs do you do?

Northern Property Solutions replaces damaged roof tiles, rusted or ineffective gutters and damaged eaves, and repairs roofs that have become tired after storms or over time.

Can gutter cleaning be booked regularly?

Yes. Gutter cleaning and roof maintenance can be a once-off service or booked on a regular, recurring basis. It is especially important for properties with overhanging trees.

What does gutter guard do?

Gutter guard lets water into the gutter while forcing leaves and other vegetation to slide straight over and into the yard below, preventing blockages. Northern Property Solutions installs gutter guard on the Northern Beaches.

Window Washing

Do you clean hard to reach windows?

Yes. Northern Property Solutions has all the equipment to clean windows on multilevel and hard to reach properties, plus safety equipment such as harnesses and ropes when climbing is required.

Are your window cleaning products safe?

Northern Property Solutions only uses environmentally friendly detergents when cleaning windows, so children, animals and the environment are not negatively affected.

Masonry Work

What masonry work do you do?

Northern Property Solutions handles residential masonry on the Northern Beaches using stone, brick and concrete, including feature walls, stone stairs and steps, and paving.

Can you replace unsafe garden steps?

Yes. Many properties have basic wooden steps, or steps that are unsafe because they are not level. Northern Property Solutions builds masonry garden stairs that are safe and become a focal point of the garden.

Excavation Work

Do you do tight access excavation?

Yes. Northern Property Solutions handles excavation from small, tight access jobs up to large scale work such as swimming pool installation or reshaping the topography of a block on the Northern Beaches.

Do you take away the excavated soil?

Yes. Northern Property Solutions has trucks at the ready to dispose of all unwanted soil, gravel, stone and earth from the excavation.

Do you offer demolition?

Yes. Excavation often ties in with demolition, and Northern Property Solutions supplies demolition services as well as the disposal of hazardous waste such as asbestos, which is heavily regulated.

House Washing

What is soft house washing?

Soft house washing is cleaning the exterior of a property without a high pressure washer, using specialist tools and, in some cases, environmentally friendly detergents. It protects softer surfaces such as brick and sandstone walls, which can break up under high pressure. Northern Property Solutions soft washes houses and apartment blocks on the Northern Beaches.

Will water get inside during house washing?

Northern Property Solutions takes every precaution possible to ensure water does not come inside through windows or door sills, and guarantees a quality job every time.

What are the benefits of house washing?

Regular house washing extends the life of your paintwork, washes away grime and mould, improves street appeal, and can help a property sell faster and for more.

Outdoor Painting

Why does exterior paint peel and crack?

Incorrectly painted outdoor surfaces are prone to peeling, cracking and fading. Outdoor paint has to withstand wind, rain, dust and the harsh Australian sun, so the right paint and proper surface preparation are essential. Northern Property Solutions prepares every surface properly and uses quality paints.

Do you give set price quotes for outdoor painting?

Yes. The Northern Property Solutions outdoor painting team can help you decide on colours, suggest paints and give you a set price quote.

Rubbish Removal

Can rubbish removal be quoted over the phone?

Small loads and single items, such as old fridges, ovens or furniture, can generally be quoted over the phone. For larger jobs, Northern Property Solutions sends a team member out to give an accurate quote. Call 0403 621 345.

What kinds of rubbish do you remove?

Northern Property Solutions removes residential, commercial and industrial rubbish on the Northern Beaches, including single items, construction materials and large home or garage clean-ups, recycling wherever possible.

Deceased Estates

What does deceased estate property preparation include?

Northern Property Solutions deceased estate services include rubbish removal, painting, house washing, window washing and pressure cleaning, gutter cleaning, styling the property for sale, gardening and minor landscaping, and kitchen renovations if needed to sell the property.

End of Lease Cleaning

What is included in an end of lease clean?

The standard Northern Property Solutions end of lease clean covers the general areas of the home: dusting, vacuuming, cleaning all surfaces, and de-scaling and cleaning wet areas such as showers, baths, sinks and toilets. Carpet cleaning and oven cleaning are available as additional services.

Can you remove carpet stains before an inspection?

Yes, in most cases. Northern Property Solutions specialises in lifting heavy carpet stains from heavy usage, dirty feet, wine, food and more using specialist equipment.

Strata Maintenance

What strata maintenance services do you provide?

Northern Property Solutions provides gutter cleaning, general and common area cleaning, pressure cleaning, soft washing, window cleaning including high rise windows, gardening and landscaping, indoor and outdoor painting, bin cleaning and bin to kerb services, carpet and washroom cleaning, car park cleaning and sanitising for strata bodies.

Is Northern Property Solutions insured for strata work?

Yes. Northern Property Solutions is a Pegasus member and holds full insurance with $20,000,000 coverage.

Do you offer emergency strata repairs?

Yes. Northern Property Solutions offers repairs covered under the body corporate, such as leaking roofs or guttering, masonry and electrical work, and can provide 24/7 emergency works to prevent further damage or risk to residents and the public.

Contact us now for a free quote on your project

Our friendly team are at the ready to handle your property maintenance or to help you get top dollar for your home when selling.